What are the all new Fiber Plans

What are the all-new Fiber plans?

We are enhancing the speed of our PLDT Home Fiber plans to align with your need for a faster internet connection for your online activities.

I am an existing PLDT Fiber customer, will my speed be adjusted?

Yes. The speed adjustment will be applied to all PLDT Home Fiber customers whose lines are capable of the new plan speed.

Existing customers on these new Fiber plans will get the following enhanced speeds:

CURRENT PLAN	PREVIOUS SPEED	ENHANCED SPEED
Fiber Unli Plan 1699	Up to 35 Mbps	Up to 50 Mbps
Fiber Unli Plan 2099	Up to 50 Mbps	Up to 100 Mbps
Fiber Unli Plan 2699	Up to 100 Mbps	Up to 300 Mbps
Fiber Unli Plan 3799	Up to 200 Mbps	Up to 600 Mbps

Fiber Plus Plan 2399	Up to 50 Mbps	Up to 100 Mbps
Fiber Plus Plan 2999	Up to 100 Mbps	Up to 300 Mbps
Fiber Plus Plan 4099	Up to 200 Mbps	Up to 600 Mbps

Existing customers on these old Fiber plans will get the following enhanced speeds:

Current Plan	Previous Speed	Enhanced Speed
Fiber Unli Plan 1899	Up to 35 Mbps	Up to 75 Mbps
Fiber Unli Plan 2899	Up to 100 Mbps	Up to 400 Mbps
Fiber Unli Plan 5799	Up to 600 Mbps	Up to 800 Mbps

Fiber Plus Plan 3499	Up to 150 Mbps	Up to 500 Mbps
Fiber Plus Plan 6099	Up to 600 Mbps	Up to 800 Mbps

Google WiFi Plan 2299	Up to 50 Mbps	Up to 100 Mbps
Google WiFi Plan 3299	Up to 100 Mbps	Up to 300 Mbps

Fiber TV Plus Plan 2499	Up to 50 Mbps	Up to 100 Mbps
Fiber TV Plus Plan 3099	Up to 100 Mbps	Up to 300 Mbps

Whole Home WiFi Plan 2099	Up to 50 Mbps	Up to 100 Mbps
Whole Home WiFi Plan 3099	Up to 100 Mbps	Up to 300 Mbps

I am an existing PLDT DSL customer, will I be able to enjoy the all-new Fiber plan speed?

If you are an existing DSL plan customer, we can check if there are available Fiber facilities in your area and facilitate your request for facility upgrade so you can enjoy the all-new Fiber plan speed.

Do I need to pay anything before I receive the speed adjustment?

No. You will enjoy the enhanced speed at no additional cost.

Will there be changes in my contract period?

No. Your service contract/lock-in period will not refresh with this speed adjustment.

Will I enjoy the speed permanently?

Yes, you will enjoy the enhanced speed aligned with the all-new Fiber plan offers permanently. For more information on our all-new Fiber plan speeds, please visit pldthome.com/fibr.

I recently upgraded my plan/facility and currently enjoying a speedboost higher than the all-new speed, will I still be able to enjoy my speedboost?

Yes. As promised, you can continue to enjoy your speedboost until December 31, 2021.

I want to downgrade my existing Fiber plan, will there be a fee?

Downgrade fee is waived for customers who are already out of contract. If you wish to downgrade your plan, you may send us a DM on Twitter @PLDT_Cares or call 171.

When will I enjoy the all-new Fiber speed?

We are currently updating the speeds of our existing Fiber customers to enjoy the all-new Fiber plan speeds. We will notify you as soon as your speed is already upgraded.