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Get the rewards you want!

Access discounts and treats when you sign up for PLDT Home Rewards

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PLDT Home Rewards

Now bigger and better, the PLDT Home Rewards program allows members to earn CRYSTALS in exchange for exciting treats, bill rebates, and discounts.

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Register

Join PLDT Home Rewards to enjoy the full benefits of being a PLDT Home Customer!

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Earn

Earn Crystals when you pay your bills, upgrade, buy add-ons, and more!

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Redeem

Use your crystals to enjoy bill rebates and discounts from your favorite brands!

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How to Join
  • 1Input your mobile number and accept the Terms and Conditions
  • 2Input the One-Time Password sent to your mobile number.
  • 3Input your Name, PLDT Account Number or Landline Number and nominate a password.
  • 4You’ve successfully created a PLDT Home Rewards Account. Your enrolled PLDT account should appear on the dashboard.
Input your mobile number and accept the General Consent.

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Input the One-Time Password sent to your mobile number.

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Input your Name, PLDT Account Number or Landline Number and nominate a password.

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You’ve successfully created a PLDT Home Rewards Account. Your enrolled PLDT account should appear on the dashboard.

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How to Earn

Your CRYSTALS serve as your currency or points that you can exchange for amazing treats from PLDT and its partners. There are multiple ways to earn your Crystals:

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Crystal Expiry: Every April 1st of the following calendar year
Log in to PLDT Home Rewards here
Click “REDEEM NOW” under your Crystals Balance.
Members choose from the list of reward items under PLDT Home and click REDEEM.
Members must have sufficient Crystals balance to cover the item being redeemed.
Confirmation of rewards item redemption is reflected in the transaction history.
How to Redeem Crystals
  • 1Log in to PLDT Home Rewards here
  • 2Click “REDEEM NOW” under your Crystals Balance.
  • 3Members choose from the list of reward items under PLDT Home and click REDEEM.
  • 4Members must have sufficient Crystals balance to cover the item being redeemed.
  • 5Confirmation of rewards item redemption is reflected in the transaction history.
What you can redeem with your Rewards Crystals
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Steam100 Wallet Credits
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Razer100 Razer Gold Pin
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Garena100 Garena Shells
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edamamaP500 eGift Card
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GrabGiftsP100 Gift Code
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LazadaP200 Gift Card
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ZaloraP100 Gift Card
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MayaP100 Voucher
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SMACP100
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Viu1 Month Access
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Frequently Asked Questions

How can I join the PLDT Home Rewards program?

You may register at https://pldthome.com/rewards. Click Sign up now and follow the steps. Make sure that you are the primary accoutn holder of PLDT Home subscription.

Can a non-PLDT Home subscriber be a Rewards member?

Only the customer on record of the PLDT Home account is eligible to be a Rewards member.

How many accounts can I enroll?

Members may enroll a maximum of 5 PLDT Home accounts, provided that the accounts are under the member's name.

How do I earn Crystals?

There are many ways to earn Crystals under PLDT Home Rewards. Some require one time action such as joining the program, for which you receive 20 Welcome Crystals. Others require you to accomplish tasks, such as paying your PLDT bill on time and in full or upgrading your plan, or completing missions like paying three consecutive monthly payments per quarter. To know more about the different ways to earn Crystals, check out: https://pldthome.com/loyalty-and-rewards-mechanics.

Do my Crystals expire?

Crystals earned this current calendar year will expire on April 1 of the following year or upon permanent disconnection of the service. Ex. Crystals earned in Jan 1, 2023 (current year) will expire on April 1, 2024 (next year).

Where do I use my Crystals?

Use your Crystals by redeeming discounts treats such as bill rebates and e-coupons from retail and dining partners in the PLDT Home Rewards Marketplace.

  1. Log in to PLDT Home Rewards at https://rewards.pldthome.com/login.
  2. Click “REDEEM NOW” under your Crystals Balance.
  3. Members choose from the list of reward items under PLDT Home and click REDEEM.
  4. Members must have sufficient Crystals balance to cover the item being redeemed.
  5. Confirmation of rewards item redemption is reflected in the transaction history.

What will happen to my MVP-Rewards account?

The MVP Rewards program was discontinued on January 1, 2023. If you have a PLDT Home account linked to your MVP Rewards membership, your member records and PLDT Home Rewards transaction data will be migrated to the new PLDT Home Rewards platform starting June 14, 2023. This means that you will be able to continue using your PLDT Home Rewards crystals to redeem rewards on the new platform.

If you are an MVP Rewards member with no linked PLDT account, all your membership records will be deleted on June 14, 2023. This means that you will no longer be able to access your points or redeem rewards.

What do I need to do to continue on with PLDT Rewards?

If you have a linked PLDT Home account to your MVP Rewards account, you can continue your PLDT Home Rewards membership by following these three easy steps:

  1. Log in to your account via https://rewards.pldthome.com/login.
  2. Accept the new PLDT Home Rewards program T&Cs.
  3. Nominate a new password.

Once you have completed these steps, you will then be able to continue using your Crystals to redeem rewards on the new platform.

I am not the subscriber-on-record (“SOR”) for the PLDT Home account that is registered to PLDT Rewards. What will happen under the new T&Cs?

The new PLDT Home Rewards program terms and conditions (T&Cs) only allow Subscribers-On-Record or “SOR” to join the program. This means that if you are not the SOR for the PLDT Home account that is registered to your PLDT Home Rewards membership, you will not be able to continue as a member of the program under the new T&Cs.

However, there are two things you can do if you are not the SOR for the PLDT Home account that is registered to your PLDT Home Rewards membership:

  1. Request for a transfer of ownership. If you are the new owner of the PLDT Home account, you can request for a transfer of ownership. To do this, you can read how to accomplish this easily here.
  2. Update your PLDT Home Rewards membership records. If you do not own the PLDT Home account that is registered to your PLDT Home Rewards membership, you can update your membership records to reflect the SOR's information. You can do this by filing a request via email (askhomerewards@pldt.com.ph), OR if you are not a PLDT subscriber, you may apply for a PLDT service and re-join PLDT Home Rewards.

Failure to update your records by January 1, 2024 will mean that you will not be able earn any additional Rewards Crystals for the rest of 2023 and will result in loss of program membership.

If I have any concerns, who do I contact?

For any questions about PLDT Rewards, members can call PLDT’s hotline at 171.