Fiber Prepaid

What is a Fiber Prepaid service?

Fiber Prepaid is PLDT Home’s pay-per-use unlimited internet service with speeds of up to 50 Mbps. You can top up for as low as ₱50 for 1 day unlimited internet.

How much do I need to pay to avail the Fiber Prepaid service?

One-time installation fee of ₱999.00 which includes 30 days of unlimited internet of up to 50 Mbps.

Is Fiber Prepaid service available nationwide?

Yes, Fiber Prepaid is available nationwide.

Where can I apply for Fiber Prepaid service?

You can apply online through pldthome.com/fiberprepaid, through select PLDT Home Sales Distributors, or through PLDT stores nationwide.

Does Fiber Prepaid offer same data bandwidth for Fiber Postpaid?

No, Fiber Prepaid offers speeds of up to 50 Mbps with the convenience of pay-per-use service.

How and where can I top up my Fiber Prepaid Plan?

You can avail your Fiber Prepaid data packs through your myHome account or by visiting pldthome.info/prepaidload with option to pay via credit/debit or scan the QR code for other payment modes such as Maya or Gcash account during check-out.

Where can I track my Prepaid load and usages?

Visit your myHome account to monitor your purchase history and load validity.

Can I top up multiple loads?

Yes, the next load will start upon the expiration of the previous load.

Do you have a maximum allowed top-ups per day?

None.

Aside from myHome, where can I top up my Fiber Prepaid?

The only data pack availment channel as of the moment is your myHome account, but we’re working on expanding the channels to all PLDT stores nationwide and online channels like Maya and GCash in the near future.

What will happen to my Fiber Prepaid account if I failed to top up for more than 180 days?

Your PLDT Home Fiber Prepaid account will be disconnected.

What is the minimum top up amount to make my prepaid account active?

You are encouraged to top up ₱199 for 30 days. Top up within 180 days to avoid permanent disconnection.

Are you looking for help with your Postpaid Fiber service instead? Click here!

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