Contact Us

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Call Us

Service Number
Fibr 101-Fibr (3427)
myDSL 172
myBro *1888 for Smart Mobile
6727277 via landline
WiFi Zone 171
*1888 for Smart
6727277 via landline
1-800-10-6727277 via PLDT Landline
PLDT Landline 171 - For PLDT Landline nationwide
and Smart and  Talk 'N Text cellular phones
(02)8888171 - For NON PLDT Landlines

Email us

  • For inquiries on Fibr, myDSL, WiFi Zone, PLDT Landline and other PLDT products, you may email us at customercare@pldt.com.ph.
  • For inquiries on myBro (Wimax and Canopy accounts), you may email us at customercare@smart.com.ph. You can also login to myHome to manage your myBro account and other after sales related concerns.

Follow us @ Twitter

  • Follow and message @PLDTHome for inquiries and concerns.

Visit us

  • Locate a PLDT Sales and Service Center near you.
  • Drop by Jump Center (located at SM Megamall and SM Cebu) to experience the latest technology and gadgets.